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Local Government IntelligenceEnhancing the Student Experience
11 Nov 2010
Held at Inmarsat Conference Centre, London and at our Satellite hub at St Helens College, Merseyside.
Set in the context of significant government efficiency savings and the Browne review of funding and fees, this conference brought together higher education leaders to examine how to manage and exceed students' diverse expectations.
Programme
09:50
Mike Baker Broadcaster and Journalist
Welcome and introduction from conference chair
Biography: Mike Baker
09:55
Professor David Eastwood, Vice-Chancellor and Principal, University of Birmingham
The Browne Review proposals – making student choice a reality
Biography: Professor David Eastwood
10:15
Aaron Porter President, National Union of Students
Browne and beyond - implications for the students and the student experience
Biography: Aaron Porter
10:35
Questions and discussion
10:50
Mary Curnock Cook OBE Chief Executive, UCAS
Transparent and accurate information - towards admissions
Biography: Mary Curnock Cook OBE
11:10
Professor Paul Wellings, Vice-Chancellor, University of Lancaster and chair 1994 Group
Student experience, quality, funding
Biography: Paul Wellings
11:40
Refreshments, networking and exhibition
12:00
Key Issue Seminar 1: Building an applicant experience strategy – integrating pre-entry and transition engagement
Dan Shaffer, Senior Policy Officer, Supporting Professionalism in Admissions (SPA)
Biography: Dan Shaffer
12:00
Key Issue Seminar 2: Teaching international students
Janette Ryan, Director, Teaching International Students Project, Higher Education Academy
Biography: Dr Janette Ryan
12:00
Key Issue Seminar 3: Learning from and understanding your students – the key to partnership and co-production
Derfel Owen, Development Officer (Students and Enhancement), Quality Assurance Agency for Higher Education
Biography: Derfel Owen
12:00
Key Issue Seminar 4: Consuming or shaping one’s education: the role of the student voice
Gwen van der Velden, Director, Learning and Teaching Enhancement, University of Bath
Biography: Gwen van der Velden
12:00
Key Issue Seminar 5: Developing student contracts
Professor Janice Kay, Deputy Vice-Chancellor, University of Exeter
Jonnie Beddall, President, University of Exeter Student Guild
Biography: Professor Janice Kay
12:50
Buffet lunch, networking and exhibition
13:00
Lunchtime Masterclass: Developing partnerships with alumni relations
Gretchen Dobson, Senior Associate Director, Domestic and International Programs Office of Alumni Relations, Tufts University
13:50
Dr Stephen Jackson, Director of Reviews, Quality Assurance Agency for Higher Education (QAA)
What is quality – measuring and rewarding it
Biography: Stephen Jackson
What's on now:
14:10
Dr Andrew West Director of Student Services, University of Sheffield and chair AMOSSHE – the Student Services Organisation
Understanding the value and impact of services that support students
Biography: Dr Andrew West
14:30
Elizabeth Munro UK Academic and Operations Director, INTO University Partnerships
Investing in the student experience for student success
Biography: Elizabeth Munro
14:50
Professor Craig Mahoney Chief Executive, Higher Education Academy
Pride of place - teaching in UK higher education
Biography: Professor Craig Mahoney
15:10
Questions and discussion: Session 3
15:20
Refreshments, networking and exhibition
15:40
Key Issue Seminar 6: Session 4 Graduate employability
Dr Russ Clark, Head of Careers Service, University of Surrey
Biography: Dr Russ Clark
15:40
Key Issue Seminar 7: Session 4 Better information for prospective students
Dr Harriet Dunbar-Morris, Senior Policy Officer, 1994 Group
Kevin Thomas, GoSLuRP Project Manager, Goldsmiths, University of London
Biography: Dr Harriet Dunbar-Morris
Biography: Kevin Thomas
15:40
Key Issue Seminar 8: Session 4 Support for early career researchers
Anne Goodman, Hub Manager, Vitae SWW Hub; Graduate Schools Office, Cardiff University
Biography: Anne Goodman
15:40
Key Issue Seminar 9: Session 3 Strategies to aid transition into HE for part-time and mature students
Angela Dierks, Head of My Birkbeck Student Services, External Relations, Birkbeck, University of London
Biography: Angela Dierks
15:40
Key Issue Seminar 10: Session 4 The importance of student experience feedback - the NSS highlights
Sami Benyahia, Director Higher Education Research, Ipsos MORI
Biography: Sami Benyahia
16:30
Close of conference
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