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The Future of Shared Services in Higher Education
16 Nov 2010
Held in central London

This conference explored the opportunities for the strategic development of new models provision and how to capitalise on movements in the sector for greater integration and streamlining of administrative services.

Please note that, although Paul Evans, Director of Business Excellence, Liverpool John Moores University, was unable to attend this conference, his presentation slides are available to view on the site and can be found in the documents section.

Mike Baker Broadcaster and Journalist
Welcome and introduction by the conference chair ,

Professor Ian Diamond Principal and Vice-Chancellor, University of Aberdeen
A new age for the Higher Education sector

Tim Marshall Chief Executive, JANET (UK)
The importance and future of shared services: pitfalls, barriers to entry

Professor Malcolm Gillies Chair, London Higher; Vice-chancellor, London Metropolitan University
London sharing!

Questions and discussion: Session 1
Refreshments, networking and exhibition
Key Issue Seminar 1: IT Shared Services: data centres, storage, connectivity
Peter Tinson, Executive Secretary, Universities and Colleges Information Systems Association (UCISA)

Key Issue Seminar 2: What skills and knowledge are required to be successful at shared service projects?
Wim van Vuuren, Programme Manager, Canterbury Christ Church University Dominic MacDonald-Wallace, Shared Services Architects Ltd

Key Issue Seminar 3: Early adoptors of shared services and cloud computing
Paul Hopkins, Director, HE Shared Services Ltd

Key Issue Seminar D: Realising the benefits of shared services
Shared services in HE have, for some time, been held up as a means to secure material gains in efficiency and effectiveness. At a time when budgets are being cut and the resilience and sustainability of the sector is under the spotlight as never before - what are the benefits that universities should be expecting to achieve and how can they be secured? Andy Shenstone, Director of FE and HE, Capita Consulting

Buffet lunch, networking and exhibition
Nigel Paul Director of Corporate Services, University of Edinburgh
Best practice examples of collaborative working and shared services

Questions and discussion
Panel Discussion: Session 3
Panellists include: Helen Fairfoul, Deputy Chief Executive, Universities and Colleges Employers Association (UCEA) Stephen Butcher, Chief Executive, Eduserv Naomi Holloway, HR Director, University of Hertfordshire Anne-Marie Martin, Director of the Careers Group, University of London; President, Association of Graduate Careers Advisory Services (AGCAS)

Refreshments, networking and exhibition
Key Issue Seminar 4: Delivering value through shared services
Sean O'Shea, Chief Executive, UPP

Key Issue Seminar 5: Sharing Legal Services: From Inception to Implementation
Andrew Young, Director, Aspect Management Ltd Ralph Weedon, Director, JISC Legal

Key Issue Seminar 6: The power of collaborative procurement
Andy Davies, Director, London Universities Purchasing Consortium

Key Issue Seminar 7: What we will do differently next time: Lessons from the front line of sharing services
Ken Thomas, Managing Consultant, CMC Partnership (UK ) Ltd Paul McLintic, Director, Blue Alumni

Close of conference