The student experience is now measured from application to employment and remains at the forefront of the debate about the effective delivery of HE.

Recent changes to funding, with tuition fees up to £9000 a year and increasing competition for student recruitment and places, has intensified the focus on evaluating and improving the student experience.

Student satisfaction and employment outcomes are being analysed right across the institution from senior management teams to departments and staff-student committees, and published in results from the National Student Survey. The addition of a twenty third question in the survey on students’ union and the publication of employment outcomes has upped the stakes.

And a revolution is coming in teaching and learning with students active partners making more choices moving beyond listening to students, to granting students decision making authority, spending power and the opportunity to shape their learning, teaching and wider student experience.

This conference will:

• map out the changing landscape for the student experience

• grasp opportunities from data and research to make continuous improvements

• develop strategies for improving student academic satisfaction

• hear about the challenge for students’ unions in improving on the experience of students

• understand new choices for developing partnerships between students and their courses and institutions

• explore the impacts of government policy and regulation on the student experience

• learn from the best case studies and recent innovations in student services

• understand how new forms of learning and teaching will change the student experience
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