This policy briefing contains carefully selected video presentations, a detailed research index and supporting documents, including case studies. The briefing is an ideal training tool for senior managers covering the key areas of policy development, future strategy and best practice. This online service enables you and your team to access the material at any time or place.

Summary

This policy briefing contains presentations from experts who explain their experiences of shared services.

For institutions faced with funding cuts this briefing outlines how effiency savings can create major opportunities for new business development.

The pack, which highlights the opportunities and pitfalls of using shared services, includes feasibility studies and real life case studies, and is the ideal training tool for institutions who have administrative services in-house, from finance to IT, human resources and legal services. 

Learning outcomes

This briefing explores the opportunities for the strategic development and capitilsation of new provision models for greater integration and streamlining of administrative and support services. Users will: 

• Examine the results of the outsourcing and shared services study commission by Grant Thornton
• Hear the response to Sir William Wakeham's report on financial sustainability and efficience
• Assess examples of shared services from UCAS, JISC and RCUK and local government projects
• Follow a step-by-step explanation of how to deliver successful shared services through engagement and commitment of staff
• Gain tips on starting, researching, financing and benchmarking shared services projects