Ben Richardson works as a Partner for McKinsey, helping to transform healthcare by establishing integrated care systems, improving primary care, and reforming national health systems. Ben leads on integrated care work in Europe, the Middle East, and Africa, helping healthcare payors and providers deliver the best possible quality at the lowest necessary cost.

In addition to his work establishing integrated care systems, he also helps to transform primary care delivery in developed, emerging, and developing countries and works on health system transformation in developing nations. Ben recently supported one of the largest integrated care pilots in Europe, affecting 500,000 patients, from concept to planning to implementation. Ben's work on primary care transformation combines strategy, organisational development, operational change, and informatics to improve quality and efficiency. His clients have achieved double-digit improvements in areas such as patient access, diabetes control, referral rates, breast cancer screening rates, and immunization rates. He has also helped hundreds of general practitioners to develop more effective networks and collaborate better.