Lynn is Head of Community and Customer Services with Harlow District Council. Her service portfolio includes partnerships, community safety, community engagement, customer services, procurement, leisure and cultural services and a recently-formed ‘Big Society Team’. She is a strong advocate of cross-boundary partnership working and has been involved in a number of such initiatives.

Lynn describes herself as a ‘late starter but an avid learner’, having entered local government 25 years ago with relatively little in the way of qualifications, but then having achieved a Bachelor of Science degree as a mature student and, just recently, an MBA.

Lynn is married with a grown-up daughter and son, and a grand-daughter. When not working or studying she enjoys reading and spending time with her husband – going for long walks, going to the theatre and dining with family and friends.